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Q. Is solar water heating a viable alternative to gas or electricity?
Solar should not be seen as a alternative to gas or electricity, but rather a supplement. Solar cannot
totally replace the need for gas or electric heating as there are sometimes days when there is little
sunlight. When averaged over a year, a correctly sized solar system can provide 60%-70% of a
household's hot water needs. Providing more than this is unadvisable, as too much heat will be
produced in the summer. The hot water system can easily be automated so hot water is guaranteed
regardless of sunlight levels.

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Q. How long will it take to recoup my investment?
A. SolarLink solar collectors are much more affordable than many other solar hot water heaters. For
a household of 4, the price of a full system may not be too much more than a new electric or gas
system. Depending on your location (solar levels) and current hot water usage the annual electricity
or gas saving will differ. However in a normal household that spends 25% of its electricity bill on
hot water heating, the full cost of the purchase may be recouped as quickly as 4-5 years in reduced
bills. A SolarLink solar collector should provide reliable operation for at least 10-15 years. You will
definitely make considerable savings during the life of the solar hot water heater.

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Q. Can SolarLink solar collectors be used in cold conditions?
A. Yes, collectors can be used in temperatures as low as -30oC, although performance is greatly
reduced in such extreme conditions. Good heat output is still achieved in mild sub-zero conditions.

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Q. What happens if one of the solar tubes is broken?
A. Firstly, tubes are very strong and not easily broken, but if the worst should happen, solar tubes
can be replaced very easily. They are inexpensive and available though your local distributor. The
SolarLink solar collectors can operate with several broken tubes, but the efficiency will be reduced,
so it is recommended that broken tubes be replaced immediately

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Q. Will water be heated on a cloudy day?
A. Yes, although the heat output of the solar collector is reduced on overcast days it will still be
able to provide heating. If it is a heavily clouded day or raining, then more gas or electric boosting
may be required to maintain water at the required temperature. This system will be automated so
you don't have to worry about running out of hot water on a rainy day.

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Q. Can I use a solar collector with my existing hot water system?
A. Normally yes. Simple retrofit valves can often be used to allow solar to connect to your existing
cold-water inlet. If your tank cannot accept the solar input directly an additional solar storage tank
can be installed to pre-heat the cold water prior to entering the existing tank.

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Q. Are the solar collectors noticeable on the roof?
A. If only the collector is mounted on the roof it should blend into the roof design quite well.
SolarLink solar collectors are very thin and can be flush mounted on a roof. From a distance they
look somewhat like a skylight. You may have to check with your local council regarding building
restrictions when installing your solar collector.

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Q. Can SolarLink solar collectors be mounted on a flat surface?
A. Yes they may be mounted on a flat roof, or on the ground by using a stainless steel Flat Roof
A-frame. The collector should be installed at a minimum of 20o angle to ensure optimal heat pipe
operation.

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Q. How do I protect my solar system during subzero temperatures?
A. If you have a system that is operating in areas with subzero temperatures then freeze protection
must be implemented. The easiest means of preventing freezing is to use a controller with a low
temperatures setting, therefore when the manifold temperature drops below a certain pre-set
temperature (5oC / 40oF), the pump will circulate, warming the collector with water from the
bottom of the storage tank. The pump will not run continually, just periodically, the frequency of
which will depend on the outside temperature. In extremely cold areas, a closed loop using a
glycol/water mix may be appropriate.

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Q. Will the SolarLink solar collector be a fire hazard during hot, dry weather?
A. The solar collector's components are all high temperature rated and non-flammable so even
during strong sunlight with the circulation pump turned off (stagnation), the system will not catch
alight or give off any sparks. The majority of the solar collector's components are stainless steel,
aluminium, glass or glass wool. The manifold outlet should be fitted with a temperature relief valve,
which will prevent the manifold temperature from exceeding 99oC / 212oF.

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Q. Can the SolarLink solar collector heat water to a high enough temperature?
A. Yes, in good weather the solar collector can bring water to boiling point. Generally this is not
necessary and so the system should be designed to provide a daily temperature rise of around
25-30oC (45-54oF) in the summer. Sizing a domestic system that can bring the cold water up to
60oC / 141oF in a single day is not logical, because if hot water is not used for one day, the
following day the system will be boiling and dumping hot water via the temperature relief valve.
This is both a waste of energy and water! Please sensibly size solar water heating system to ensure
optimal performance and minimal wastage of water.

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Q. What maintenance of the solar collector is required?
A. Under normal circumstances no maintenance of the system is required. Due to the shape of the
tubes regular rainfall and wind should keep the tubes clean. Should a tube be broken it should be
replaced. This, however, is an inexpensive and easy job. Any "handy" person can install a new
tube. SolarLink solar collectors can operate with several broken tubes, however the efficiency will
be reduced slightly.

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Q. Can SolarLink collectors be used for a large-scale hot water production?
A. Yes, SolarLink solar collectors can be connected in series to provide large-scale hot water
production for a commercial settings such as a school, hotel or office building. There is really no
limit to the size of the system, however collectors must be installed in banks of no more than 150
tubes, otherwise the water may boil.

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Q. Can I heat my swimming pool or spa using a SolarLink solar collector?
A. SolarLink collectors are high temperature collectors, and are therefore ideal for spas, as the
volume of water is small and temperature requirements high. For swimming pools, however, the
volume of water is large and the temperature rise required is only several degrees. The cost of
heating a pool using solar tube collectors (for domestic purposes) may be prohibitively high. For
large-scale swimming pools, however, SolarLink collectors may be an extremely viable supplement
to gas or electricity